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ANWB Museum Check 2014

How welcoming and accessible are museums for people with reduced mobility?

A visit to a museum cannot always be taken for granted if you cannot walk easily or are in a wheelchair. For this reason, the ANWB and the Museum Association conducted the Museum Check for the second year in succession. This autumn, over 2,000 volunteers visited some 20 museums throughout the Netherlands, including the Van Gogh Museum. They assessed the museums in terms of access and hospitability and gave tips for making visits more pleasant for people with reduced mobility.

The visits took place in October and November. On the basis of a questionnaire, the volunteers set to work in teams of two, with questions such as ‘Can I see the exhibition properly? Are there benches to sit on? Is the information on the website clear and are visitors received hospitably? After the visit, they passed on their findings via an online survey. The results are available at Het Land van ANWB. The results will also be discussed with the relevant museums. They will obtain a picture of how visitors with reduced mobility perceive the museum and what can be improved.

More than 20 museums took part. In addition to the Van Gogh Museum, this included the Boijmans van Beuningen museum, the Kröller-Müller Museum and the Groningen Museum. Smaller museums such as the Natuurmuseum Fryslân, the Museum van de Twintigste Eeuw and Kempenmuseum de Acht Zaligheden were also visited.